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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric McIntush

January 8, 2026

5  out of  5
rating by Eric McIntush
"Professional, proactive, and communicative."
We responded:
"Thank you, Eric! I'm happy you found our service professional and proactive. Your feedback about our communication means a lot to us. If you have any more questions or need assistance, feel free to reach out!"
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Jenny S

January 5, 2026

5  out of  5
rating by Jenny S
"Our family has worked with Lauri and her team since we moved here over 15 years ago, and they are terrific. They know their stuff, and are always quick to let us know ways in which we could further optimize our coverage and/or save money on it. Communication is easy, follow through reliable, and they’re just so nice to work with, too! We genuinely enjoy visiting their office, and have full trust that they’ve got our back. Highly recommend!!"
We responded:
"Thank you, Jenny, for your wonderful feedback! I'm happy to hear that you and your family have had such a positive experience with our office over the years. It's great to know that our efforts to provide reliable communication and helpful advice have made a difference for you. We truly appreciate your recommendation and look forward to continuing to support your insurance needs. Let us know if there's anything else we can do for you! "
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Dawn M

January 3, 2026

5  out of  5
rating by Dawn M
"I really appreciate Tricia! She has been so helpful and has responded to my questions with clear information and answers.The respect that I have experienced from Lauri Alexander's office is the reason that I moved my insurance here."
We responded:
"Thank you for your review, Dawn! I'm happy to hear that Tricia has been so helpful and provided clear information. Your respect for our office means a lot, and we're grateful you chose to move your insurance here. If you have any more questions or need assistance, feel free to reach out!"
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David Wysocki

December 19, 2025

5  out of  5
rating by David Wysocki
"Tricia Warren was friendly, helpful, responsive and knowledgeable about our insurance needs. And State Farm was very competitive in response to our request for quotes from three different insurance companies in the Portland Metropolitan area."
We responded:
"Thank you for your review, David! I'm glad to hear that Tricia provided such excellent service and that you found our quotes competitive. We appreciate your feedback and are here to assist with any future insurance needs. Let us know if there's anything else we can do for you!"
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Megan Bennett

December 19, 2025

5  out of  5
rating by Megan Bennett
"This State Farm firm got me a great auto insurance policy! Absolutely incredible. The staff members are knowledgeable about what plan can best suit you to provide high-quality coverage. They are also friendly, bubbly, and easy to talk to. I don’t know much about insurance, but I always know that I can call them with any questions that I have. I have had State Farm insurance for five years. There was a time I was researching other insurance companies to see if I could get a lower rate, but I had a representative from GEICO specifically tell me that no other auto insurance plan/company could ever offer the same level of coverage for the current rate I pay. Thank you!"
We responded:
"Thank you, Megan, for sharing your experience! I'm so happy to hear that our team has been able to provide you with a great auto insurance policy and that you find our staff friendly and knowledgeable. It's wonderful to know that you feel comfortable reaching out with any questions. We're always here to assist you with your insurance needs. Let us know if there's anything else we can do for you!"
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Sophie Bennett

December 18, 2025

5  out of  5
rating by Sophie Bennett
"I’ve been with this State Farm group for the past 5 years! The whole team is always so kind and helpful! They make things easy to understand and answer all my questions quickly!"
We responded:
"Thank you, Sophie! I'm happy to know you've had such a positive experience with our team over the past 5 years. We always aim to make things clear and provide quick answers to your questions. Let us know if there's anything else we can do for you!"
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Aimee Wheeler

December 16, 2025

5  out of  5
rating by Aimee Wheeler
"We have worked with the office for years and they have always been responsive and helpful. They have great follow up and always check in to make sure we are on track with what needs to be handled."
We responded:
"Thank you, Aimee! I'm happy to hear that our office has been responsive and helpful over the years. It's wonderful to know that our follow-up and check-ins have been valuable to you. If there's anything else we can assist with, just let us know!"
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Craig Mittelstaedt

December 8, 2025

5  out of  5
rating by Craig Mittelstaedt
"This was my first time in over 30 years that I have made a major change (replaced) my Home & Auto insurance carrier. This was a big change for me and it was handled beautifully by Tricia, Lauri and their State Farm team. They helped me to work through a few of my Insurance needs challenges and put together a competitive package that addressed all of my needs. It was a good, pleasant and satisfying experience all the way through. This company is a class act and well worth considering for your insurance needs."
We responded:
"Thank you, Craig, for sharing your experience! I'm so happy to hear that our team made your transition smooth and satisfying. Your kind words about our service means a lot to us. Thank you for the opportunity to assist you! "
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Justin Barney

December 5, 2025

5  out of  5
rating by Justin Barney
"Lauri and the Tricias are amazing to work with! They are excellent at communication and customer service. They keep me at State Farm without shopping around, helping me to get the best deal on my insurance. I can't imagine I'd find the same level of service elsewhere. I believe they are in my court and have been for 6 years, and I hope for the next 6 as well!"
We responded:
"Thank you, Justin! I'm so happy to hear that our team has been providing you with excellent service and communication. It's wonderful to know that you feel supported and valued with us for the past 6 years. We're here for you and look forward to many more years together! Let us know if there's anything else we can assist you with. Thank you for your business!"
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Jeff Gasparitsch

December 3, 2025

5  out of  5
rating by Jeff Gasparitsch
"I've been with State Farm for almost 30 years, and now almost 13 with Lauri's office. State Farm isn't your budget insurance firm, but when you need them they have never disappointed. Lauri's staff are always wonderful to deal to deal with providing above and beyond service - even when things go wrong and SF needs to make a payout, I feel that have fairly represented/advocated for their client as a prioirty."
We responded:
"Thank you, Jeff, for your long-standing trust and support! I'm so happy to hear that our team has consistently provided exceptional service and advocacy for you over the years. We’re committed to maintaining this level of dedication and are always here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Brenda Perez

November 25, 2025

5  out of  5
rating by Brenda Perez
"I was previously with Geico and Ari Ciota helped with a very smooth and easy transition to State Farm and is helping me save almost 100$ per month for better coverage!! She made everything super simple for me and I am greatly appreciative. Highly recommend."
We responded:
"Thank you, Brenda! I'm so happy to hear about your smooth transition to State Farm and the savings you're experiencing. Ari is fantastic, and I'm glad she made the process simple for you. We appreciate your recommendation! If you need anything else, feel free to reach out."
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TITAN FORT

November 14, 2025

5  out of  5
rating by TITAN FORT
"This is a great State Farm office. Ariana Ciota is an exceptional agent with superior customer service."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Ariana provided you with exceptional service. We appreciate your support and look forward to assisting you again!"
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Gopal Pudasaini

October 17, 2025

5  out of  5
rating by Gopal Pudasaini
"Tricia is very friendly and responsive to messages. She was able to quickly assist me with my insurance needs."
We responded:
"Thank you for the kind words Gopal! We appreciate your business and look forward to assisting you in the future."
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Amanda Layton

October 14, 2025

5  out of  5
rating by Amanda Layton
"I’ve been with State Farm since 2017 for my car and renter’s insurance, and just added home insurance as well. Ariana has been incredible to work with—always quick to respond, kind, and genuinely caring. She makes everything simple and stress-free, and I can’t thank her enough for all her help over the years. I’ll always go with State Farm thanks to the outstanding customer care I’ve received!"
We responded:
"Thank you for your review, Amanda! I'm so happy to hear about your positive experiences with Ariana. It's wonderful to know she has been helpful and caring. We appreciate your loyalty and are here for any of your insurance needs. Thanks for choosing us!"
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Karyn Zweifel

October 10, 2025

5  out of  5
rating by Karyn Zweifel
"They were fast, friendly and professional!"
We responded:
"Thank you, Karyn! I'm happy you found our service fast, friendly, and professional. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Jill McGovern

October 1, 2025

5  out of  5
rating by Jill McGovern
"Great State Farm group. The agents are always helpful! Good communication skills. Have been happy with them for many years!"
We responded:
"Thank you, Jill, for your wonderful feedback! I'm glad to know that our team has been helpful and communicative over the years. We appreciate your continued trust in us. If you ever need anything, feel free to reach out!"
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Susan Raphael

September 17, 2025

5  out of  5
rating by Susan Raphael
"Ariana Ciota was patient, helpful and kind. I was needing help with auto and renters insurance for my daughter in the Portland area and I reside in California. She always answered my calls and immediately helped me with all my questions. When the time came to complete the insurance policies she was quick and efficient. I would highly recommend her for your insurance needs."
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to hear that Ariana provided such patient and helpful service for your insurance needs. It's wonderful to know she was able to assist you efficiently, even from a distance. We appreciate your recommendation and are here for any future questions or needs you might have!"
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Michelle Aaro

September 3, 2025

5  out of  5
rating by Michelle Aaro
"Laurie and her tenured and caring team have been assiting me with my insurance needs for over a decade. They are responsive, attentive and very professional."
We responded:
"Michelle, thank you for your wonderful feedback! I'm so happy to know that you have been happy with our service level in assisting you with your insurance needs for so long. Your trust and satisfaction mean a lot to us. Let us know if there's anything else we can do for you!"
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Jeff Campbell

September 3, 2025

5  out of  5
rating by Jeff Campbell
"As someone who’s been with State Farm for over 20 years, I can say that Lauri's service has been consistently exceptional throughout the years. From my first policy to the present day, my experience has been nothing short of outstanding. Why have I been loyal to State Farm for so long: 1. Knowledgeable: . Over the years, I’ve had the chance to work with a number of different agents, and each one has been extremely well-versed in both the products and the ever-changing insurance landscape. Whether I’ve had questions about coverage options, policy updates, or new discounts, they’ve always been able to provide clear, expert advice that makes sense for my specific needs. 2. Friendly: What sets State Farm apart is the warm, friendly atmosphere that makes you feel like more than just a customer. . They’ve taken the time to get to know me and my family, and that personal touch is something I really appreciate. 3. Responsive: Whether I’ve needed assistance with claims, policy updates, or simply have had questions, the response time has always been quick. Their efficiency in handling claims and other concerns has been a major factor in why I’ve stayed with them so long. 4. Professional: State Farm has always maintained a high level of professionalism. Whether it's dealing with complex claims or navigating the finer details of my policy, the team is consistently organized, punctual, and thorough. To sum it up, I can say that Lauri Alexander commitment to providing knowledgeable, friendly, responsive, and professional service has been awesome. If you're looking for an insurance provider you can count on year after year, Lauri's office is definitely worth considering."
We responded:
"Thank you, Jeff, for your wonderful feedback! I'm truly happy to hear about your positive experiences over the years with our team. It's great to know that our knowledgeable, friendly, and responsive service has made a difference for you and your family. Your loyalty means a lot to us, and we're committed to maintaining the high level of professionalism you’ve come to expect. Let us know if there's anything else we can assist you with!"
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Sultana Popal

July 9, 2025

5  out of  5
rating by Sultana Popal
"Great Service and Very Helpful! I had a wonderful experience with my insurance agent. She was professional, patient, and made everything easy to understand. She answered all my questions and helped me find the best coverage for my needs. I really appreciate her kindness and excellent customer service. Highly recommend! Her name is Lauri Alexander. She is amazing guys!!"
We responded:
"Thank you, Sultana! I'm happy to hear about your positive experience with our office. It's great to know we were able to assist you effectively and provide excellent customer service. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out!"
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McCabe Real Estate Group

June 30, 2025

5  out of  5
rating by McCabe Real Estate Group
"Love working with Lauri and her team at State Farm. She is always timely, professional, and has done a great job managing all of our policies. Highly recommend!"
We responded:
"Thank you, McCabe Real Estate Group! I'm so happy to hear that you've had a positive experience with our team. Your recommendation means a lot to us. If there's anything more we can do for you, just let us know!"
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Katie Brower-Wojda

June 27, 2025

5  out of  5
rating by Katie Brower-Wojda
"We've loved having Lauri take care of our personal and business insurance needs for over a decade!"
We responded:
"Thank you so much for your continued trust and kind words! We are so grateful for the opportunity to assist you with your personal and business insurance needs for over ten years. We truly appreciate your loyalty and look forward to serving you for many more years to come! "
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Meri Jo Alexander

June 24, 2025

5  out of  5
rating by Meri Jo Alexander
"Whenever I Talk to the agents I always feel acknowledged and that I'm worth something not just a number. Thanks for all you do. And no I'm not a relative. Just a coincidence with the last name."
We responded:
"Thank you, Meri Jo, for your wonderful feedback! I'm happy to know that our team makes you feel valued and appreciated. It's our priority to ensure every interaction is meaningful. If you ever need anything, just let us know!"
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Herrick

May 23, 2025

5  out of  5
rating by Herrick
"I had a great experience working with Tricia while shopping for homeowners and auto insurance. While doing a phone consultation, Tricia made conversation and asked a few questions to get to know me better; the conversation actually led to our discovery that my birth date was off by 10 years (likely set incorrectly by another agent in the past) and that I had been overpaying this whole time on my auto premium!! Tricia helped me sort it all out and I got a refund check within a few weeks. If we didn't have that conversation, I have no idea how much longer I would've been overpaying... Thank you Tricia!!"
We responded:
"Thank you, Herrick, for sharing your experience! I'm delighted to hear that Tricia was able to assist you so effectively. It's wonderful that her attention to detail helped uncover the error with your birth date and led to a refund on your premium. If you have any more questions or need further assistance, please feel free to reach out to our office. We're here to help!"
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Gregory Toran

May 22, 2025

5  out of  5
rating by Gregory Toran
"Always a pleasure working with our State Farm agent and staff. Very prompt and knowledgeable. Still with them since 1980 I believe."
We responded:
"Thank you, Gregory! I'm glad to know that working with our team has been a pleasure for you. Your loyalty since 1980 is truly appreciated, and we're grateful for your trust in our prompt and knowledgeable service. If you ever have questions or need assistance, we're here to help!"